TERMS OF DELIVERY
DELIVERY IN KYIV, UKRAINE AND INTERNATIONAL SHIPMENTS
Our goal is to deliver the goods to you as soon as possible! The postal couriers we choose are responsible for reliable and fast delivery to the point of delivery. Nova Poshta and Ukrposhta are our reliable delivery partners in Kyiv, Ukraine, as well as international delivery.
Most international orders are delivered in about 7 to 21 business days, depending on the destination country.
Please note that all orders placed on Friday will be shipped on Monday.
After sending the goods you will be notified of the declaration number to track the movement of goods.
If the ordered product is not available, then, in agreement with the buyer, it is possible to change the delivery time.
Because of flight cancelations please expect that delivery will take 2- 3 business days more than usual.
Most international orders are delivered in about 7 to 21 business days, depending on the destination country.
Please note that all orders placed on Friday will be shipped on Monday.
After sending the goods you will be notified of the declaration number to track the movement of goods.
If the ordered product is not available, then, in agreement with the buyer, it is possible to change the delivery time.
Because of flight cancelations please expect that delivery will take 2- 3 business days more than usual.
SHIPPING INFO
How does Standard Economy Delivery work?
• Standard Economy Delivery Free For All Orders
• Your order will arrive within (⇩⇩⇩See table below⇩⇩) working days* and will be shipped by Economy State Post ⇨ Ukrposhta.
• After each dispatch, you will receive a tracking number by which you can track the parcel on the carrier’s website, alternately you can use 17Track.
• Delivery is available Monday - Friday (excluding weekends and public holidays).
• Please note that our delivery service may be affected over bank holidays and during sale periods. Specific delivery details will be confirmed at the time of order.
• If your order has been shipped with a trackable service, we'll email you a link to your tracking information once your parcel has been shipped from our warehouse. You can also track your order by logging into 'My Account'.
• Dependant on the Delivery Partner, you might be presented with shipping options during delivery including changing your delivery date, requesting leave with neighbour, requesting collect from a service point, requesting that your parcel is left safe, and requesting that your parcel is held for delivery on another date (for example if you're on holiday).
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
7 – 14 business days, Free Shipping
Usa and United Kingdom
7 – 14 business days, Free Shipping
Korea, Japan and Singapore
11 – 18 business days, Free Shipping
Canada, New Zealand
15 – 30 business days, Free Shipping
Australia, Rest of World
21 – 35 business days, Free Shipping